Terms & Conditions

Your Privacy

We do not rent, sell or give away our mailing list, your details will remain confidential to Ārahi Beverages Limited. If you wish at any time to have your details removed from our records, email us or write to us at Ārahi Beverages Limited, PO Box 12433, Thorndon, Wellington 6144, New Zealand.

Delivery Information

Online ordering is specifically for New Zealand addresses. Delivery times depend on how and when you order. Normally, orders are dispatched the next working day. For North Island customers, this means you should receive your order within 2-4 working days. For South Island customers, this means you should receive your order within 3-5 working days. If you have not received your delivery within these time frames please email us or phone us on 027 273 3615.

You must make sure that the delivery address and receiver’s name for your order is accurate and complete (including any business name if you ask us to deliver to a work address) because we may be unable to change these details once the order has been placed.  We cannot take responsibility for any orders that go missing due to incorrect delivery information provided by you, or because you have not chosen a safe delivery address. Delivery will be deemed to have been made when the goods arrive at the delivery point agreed with you, or, if you are to arrange delivery, when the goods are available for collection by you.

If an item you have ordered online is out of stock you will be notified. You will then have the option of waiting for delivery once back in stock or to have your order payment refunded.

Delivery Charges

All prices are in New Zealand dollars. The charges quoted on our website are subject to change from time to time and relate to New Zealand deliveries only. For overseas orders please contact your local distributor/retailer or email us directly on orders@arahi.nz. I would say Visa and MasterCard payments are accepted through DPS/Payment Express.

Returns

Please contact us before returning any goods. We do not accept returns without you first discussing your concerns with us. Email us directly at orders@arahi.nz

All returns must be suitably packaged to avoid damage in transit. We cannot accept liability for returned goods lost or damaged while being returned to us.

Damaged or incorrect order delivery be replaced, if possible. If replacement is not possible we will refund the item in the same form that payment was made.

Site Content

All information provided on our website is presented in good faith. If we have included links to other websites for your convenience, we cannot guarantee the completeness or accuracy of websites linked to or from this site.

Security

We have systems in place to safeguard the security of your order details. Any information which you transmit to us from our order page, is sent through a secure Internet system. This protects the confidentiality of your personal and credit card information while it is transmitted over the Internet). We encourage you to take every precaution to protect your personal data when you are on the Internet.

We have taken all reasonable steps to ensure that your personal information is secure. However we do not accept responsibility for any interference or damage to your computer system arising out of or relating to your use of this site or any linked site.

Site Access

This site is controlled and operated from New Zealand and is subject to the laws of New Zealand. You are responsible for ensuring that your access to this site is not illegal or prohibited and for compliance with applicable local laws. You may not use or export the materials in this site in violation of New Zealand laws and regulations.

Intellectual Property

All intellectual property rights in this site are owned by Ārahi Beverages Limited. If you would like to copy or reproduce any of the site content, please contact us for written permission.

Jurisdiction

These terms shall be governed by and construed in accordance with the laws of New Zealand and shall be subject to the exclusive jurisdiction of the New Zealand courts.

©2019 Ārahi - New Zealand's premium non-alcoholic beverages

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